Why Every Claims Team Needs API Access (Even If They're Not Technical)

Why Every Claims Team Needs API Access (Even If They're Not Technical)

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Customer Support in Payouts Statistics — 41 Critical Facts Every Finance Professional Should Know in 2025

Comprehensive data compiled from extensive research on payment processing and financial services customer support Key Takeaways * Your customer support is your competitive advantage — With 87% of customers considering customer service vital when choosing fintech providers, exceptional support isn't optional—it's business-critical * Speed expectations have dramatically compressed

By Rob Heffernan

Claims Payout Statistics 2024-2025: 37 Key Points Revealing Massive Inefficiencies in Traditional Payment Systems

Comprehensive data compiled from extensive research on global payment processing and claims settlement inefficiencies Key Takeaways * Traditional payment systems are hemorrhaging money through inefficiencies — Up to $170 billion in global insurance premiums at risk by 2027 due to poor claims experiences, with $32 billion lost annually to administrative inefficiencies * Healthcare

By Rob Heffernan

Claims Reconciliation Statistics — 24 Critical Facts Transforming Payment Processing in 2025

Comprehensive data revealing the massive inefficiencies in manual reconciliation and the transformative potential of digital disbursements Key Takeaways * Your reconciliation struggles are shared across the industry — With 58% of companies still manually reconciling accounts and processing taking up to 2 hours per payment rail, your challenges reflect widespread systemic inefficiencies

By Rob Heffernan