Why Every Claims Team Needs API Access (Even If They're Not Technical)

Comprehensive data compiled from extensive research on payment processing and financial services customer support Key Takeaways * Your customer support is your competitive advantage — With 87% of customers considering customer service vital when choosing fintech providers, exceptional support isn't optional—it's business-critical * Speed expectations have dramatically compressed
Comprehensive data compiled from extensive research on global payment processing and claims settlement inefficiencies Key Takeaways * Traditional payment systems are hemorrhaging money through inefficiencies — Up to $170 billion in global insurance premiums at risk by 2027 due to poor claims experiences, with $32 billion lost annually to administrative inefficiencies * Healthcare
Comprehensive data revealing the massive inefficiencies in manual reconciliation and the transformative potential of digital disbursements Key Takeaways * Your reconciliation struggles are shared across the industry — With 58% of companies still manually reconciling accounts and processing taking up to 2 hours per payment rail, your challenges reflect widespread systemic inefficiencies
Comprehensive data compiled from extensive research on legal technology transformation and payment innovation Key Takeaways * Digital adoption is now mainstream — 92% of consumers have used digital payments, with over 90% preferring alternatives to traditional checks for bill payments * Processing speed creates competitive advantage — 80% of ACH payments settle within one